As items are large pieces of furniture, we do not support any return after the order is delivered
When a product is installed or used, the warranty service will apply depending on each supplier’s conditions.
Warranty for Bulky items
Warranty will apply depending on each supplier’s conditions.
To submit a warranty request, you should contact our customer service at email@example.com or by phone at 1900-6710. We will help you reach the supplier and will monitor afterwards that they provide an answer to you within a limited time frame.
Where are the warranty centers?
Warranty address can be found on the card provided in the parcel. It will give you the contact as well as the address of the warranty center.
What types of products are eligible for warranty?
All products can be eligible to warranty depending on supplier’s conditions displayed on the product page.
Do I need to pay for repairs?
All products we offer are genuine, so the warranty policy depends on the manufacturer. The warranty details for every product eligible will be mentioned on the warranty card as well as the product page.
Please note that if your product is out of warranty duration, you will be responsible for repairing costs (if any).
How can I check product warranty?
You can check warranty information on the product page if the Sale is still live. Otherwise, please contact our Customer service at firstname.lastname@example.org or by phone at 1900-6710. We will provide you the warranty information and will help if you need to submit a warranty request.
As you receive the product, you will find the warranty card inside your parcel, if the item is eligible to warranty