Among international products, only fashion items can be returned, based on our Return policy.
In any case, you should check the product upon delivery and if a product is damaged during transit, you must take a picture in the presence of delivery staff. After signing the delivery receipt, please contact us immediately at 1900-6710 or send us an email to firstname.lastname@example.org
If you want to return (a) product(s) eligible for extra duties, we will refund you the product sale price if the item meets our Return requirements. The duties paid upon delivery are non-refundable.